Cancellation Policy

Premium and Live courses

1. The company will refund the payment if they cancel the course
2. If the student withdrawal through 14-4 days before the course start date, 100 JD will be deducted
3. If the student withdrawal before 3-0 days before the course start date, or after the course has started, the payment will be non-refundable
4. In the case of down payment of some courses, all payment will be due after one week of course start date, otherwise the student loses his right to access the course
5. The company has the right to advance or delay the start date of the session by a period not exceeding 10 days from the scheduled date.
6. If the student has booked more than one course within the packages. He/she must pay the package amount in full before the end of the first session, otherwise the discount will be canceled for other courses and the amount of the first session is calculated without any deduction
7. The course can’t be transferred to another student name

Online recorded courses

1. The course payment is non refundable.
2. Kindly check the open lessons before complete this payment
3. Online course will be activated instantly after the payment (Visa, Master card only)
4. Course certificates will be issued after the course and final exam completion

Certificates and Exams

1. All exams will be delivered inside OmniPlan premises or Online (if available)
2. Exam payment is non refundable
3. If the company cancel the exam, so the payment will be refund to the candidate
4. The payment will be refundable if any technical issue occurred which make the exam deliver impossible
5. The exam payment is nonrefundable if the candidate cancels the date or postpone it

Software

1. Sales team will contact with software requester to confirm the request
2. If the requester pays instantly with Visa, the company can refund the payment if the requester asks to refund (commissions deducted)
3. If the requester confirms the deal after the sales team phone. so the payment will be non-refundable